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Billing and plans

For owners and whoever pays the bills

Last updated: August 10, 2026

Pricing is by how much stone you carry, never by how many people use it. Adding the new guy costs nothing, on every plan.

This covers what the tiers include, what the limit actually counts, and how to keep invoices going to the right person.

What the limit counts

Your plan sets how many ACTIVE pieces you carry: available and on hold. Sold pieces do not count against it, and neither does anything archived.

That matters because it means selling well never pushes you into a bigger plan. Only holding more stone does.

  • Shop: up to 150 active pieces.
  • Yard: up to 400, plus customer selections, the shop network, and the colours, edges and sinks pages.
  • Quarry: unlimited within reason, plus a feed your own website can pull from.

Note

You are warned as you approach the limit rather than blocked at it. Nothing is deleted and nothing stops working.

Where the invoices go

Your bookkeeper does not need a login. There is a separate billing contact so invoices and receipts go straight to whoever pays them.

  1. Step 1. Open Settings and find Billing.

  2. Step 2. Set the billing contact to the address that should receive invoices.

    • An accounts address like invoices@ is usually better than a person's, because it survives holidays and people leaving.
    • Result: Every future invoice and receipt goes there.

Tip

Do this before your first payment. The contact is set when your billing record is created, so filling it in afterwards is more work than filling it in first.

Changing a card or a plan

  1. Step 3. In Settings, under Billing, select the button that opens your billing portal.

    • Result: A secure page opens where you can change the card, see past invoices, and download receipts.

Caution

If a payment fails you keep working. Nothing is switched off the moment a card expires, because a billing problem should not stop a shop selling stone. You will be emailed, and the portal is where you fix it.

Something here wrong or missing? Use the help button inside the workspace to send a question. It reaches us directly.